The following terms and conditions (hereinafter, the “Terms”) govern the purchase and the use of the Anjeya Ltd value-based gift card, whether in electronic form or physical form (each, a “Anjeya Gift Card”) which is available for purchase exclusively from the official Anjeya Ltd UK website /gifts/tiffany-gift-cards/ (hereinafter, the “Anjeya UK Website”), or in selected Anjeya stores located in the United Kingdom (the “Anjeya Eligible Stores”), and apply to the purchaser and any user of the Anjeya Gift Card (referred to as the “Purchaser” and the “User” respectively, and collectively as “you”). The Anjeya Gift Card may also be issued by Anjeya Ltd. at Anjeya Ltd.’s sole discretion.

Your Anjeya Gift Card is issued by Anjeya Ltd., with registered office at 25 Old Bond Street, London W1S 4QB, United Kingdom, VAT no. GB 123 359 919, telephone number: 0800 160 1837, email address: ClientCare.UK@anjeya.com (hereinafter, referred to as “Anjeya”). Anjeya reserves all rights in respect of the revision and interpretation of these Terms.

Anjeya Gift Cards are available for purchase exclusively from the Anjeya UK Website, and in Anjeya Eligible Stores.

Kindly note, Anjeya Gift Cards in electronic form (“E-Gift Cards”) are available for purchase exclusively on the Anjeya UK Website, whilst Anjeya Gift Cards in physical form are available for purchase on the Anjeya UK Website and in Anjeya Eligible Stores. A list of Anjeya Eligible Stores is provided below. Please note that Anjeya Eligible Stores are subject to change, with up-to-date information available upon request from ClientCare.UK@anjeya.com.

When purchased in a Anjeya Eligible Store, the physical Anjeya Gift Card will be immediately activated and can be used at any Anjeya Eligible Store, including where the Anjeya Gift Card is purchased, upon payment of the relevant value. Physical-form Anjeya Gift Cards can also be used on the Anjeya UK Website.

When purchased on the Anjeya UK Website, a Purchaser may choose between an E-Gift Card or a physical Anjeya Gift Card. If an E-Gift Card is purchased or otherwise issued at Anjeya’s sole discretion, it will be activated immediately. If an E-Gift Card is purchased to be sent at a later date, the E-Gift Card will be activated and ready for use on the day it is to be sent to the User. If a physical Anjeya Gift Card is purchased, it will be activated within three (3) days from the shipment confirmation. Unless stated otherwise at the point of purchase on the Anjeya UK Website, please allow three to five (3-5) working days for shipment and UK-based delivery of any physical Anjeya Gift Card purchased from the Anjeya UK Website. Anjeya does not charge any further service fees at the time of purchase.

The minimum amount to activate a Anjeya Gift Card is £50. The maximum Anjeya Gift Card value that can be loaded onto one card is £1,000. Anjeya reserves the right to refuse purchases of multiple Anjeya Gift Cards at its sole discretion. Cash purchases exceeding £8,000 are subject to anti-fraud and money laundering checks. Anjeya reserves the right to conduct security checks, anti-fraud checks and money laundering checks on any Anjeya Gift Card purchase(s) in its discretion. Any such checks may result in delays and/or cancellation of any applicable Anjeya Gift Card purchase(s).

If you purchase a physical Anjeya Gift Card on the Anjeya UK Website, any delivery charges will be communicated to you before you make a purchase. You will receive a confirmation email which includes the transaction number, however you will not receive a copy of the physical Gift Card, nor the physical Gift Card Number or PIN code. Alternatively, you can purchase an E-Gift Card on the Anjeya UK Website and no delivery charges apply. For E-Gift Cards only, the Purchaser must retain a copy of the E- Gift Card number and PIN code provided in the confirmation email at the time of purchase. If you are the User of a physical Anjeya Gift Card or E-Gift Card, please note that you may be requested to provide the Anjeya Gift Card number and PIN code when you redeem the Anjeya Gift Card or in case of loss or theft of the Anjeya Gift Card.

Anjeya Gift Cards can be used to purchase Anjeya products, only in a Anjeya Eligible Store, or on the Anjeya UK Website. Anjeya Gift Cards cannot be used in department stores, or in Anjeya stores outside the UK or any Anjeya websites for any country other than the UK. Anjeya Gift Cards cannot be redeemed in third-party managed Anjeya stores (such as stores operated under a franchise). Anjeya Gift Cards can only be redeemed online and in the Anjeya Eligible Stores identified below, in the same currency in which the card was issued, which is pounds sterling. Anjeya Gift Card values or balances (including remaining balances after a purchase has been made) cannot be converted into other currencies. 

The Anjeya Eligible Stores are the following:

Subject to the restrictions referred to in these Terms, each Anjeya Gift Card can be redeemed up to its value  as indicated in the relevant sales receipt at the time of its purchase, provided that it is used in accordance with these Terms, and in compliance with all applicable laws (in particular but not limited to, anti-money laundering laws) and the policies and/or terms and conditions relating to the purchase of goods as are communicated to you at the time of purchase and redemption. Anjeya reserves the right to refuse, cancel, suspend, request identification, or take other actions for any Anjeya Gift Card(s) (or any purchases made with such Anjeya Gift Card(s)) that it suspects were duplicated, tampered with, subject to fraud, misleading or unlawful activity, or that otherwise violate these Terms.

The Anjeya Gift Card can be redeemed totally or partially, and where it is partially redeemed, the remaining amount can be used for subsequent eligible purchases. For each eligible purchase, the purchase value will be deducted from the Anjeya Gift Card until the card balance reaches zero.

For any purchase in a Anjeya Eligible Store, if the balance on the Anjeya Gift Card is less than the total value of the products to be purchased, the User can pay for the balance via any other payment method that is accepted by the Anjeya Eligible Store subject to any maximum value provided by applicable law. For any purchase on the Anjeya UK Website, if the balance on the Anjeya Gift Card is less than the total value of the products to be purchased, the User can pay for the remaining balance via any other payment method that is accepted by the Anjeya UK Website, up to the maximum value permitted under applicable law.

For each purchase to be made on the Anjeya UK Website, only one Anjeya Gift Card may be used in a single transaction. You may not use more than one Anjeya Gift Card in a Anjeya Eligible Store in a single transaction.

Anjeya Gift Cards cannot be redeemed for cash, resold, used in violation of these Terms or used for unlawful purposes and they are not reloadable. For information in relation to refunds for returned products, please refer to the section on product returns below.

Nothing in these Terms affects any of your statutory rights as a consumer, in respect of the purchase and use of the Anjeya Gift Card or any product from Anjeya  

Anjeya will only redeem Anjeya Gift Cards if they are presented at the Anjeya Eligible Stores at the time of purchase (except in the case of loss of the card and where satisfactory evidence is presented to prove entitlement to the use of the Gift Card).

When redeemed on the Anjeya UK Website, the Anjeya products purchased using Anjeya Gift Cards can only be shipped to addresses located within the United Kingdom.

Each Anjeya Gift Card will expire after 12 months from the date of activation. The date of activation can be checked at any Anjeya Eligible Store or on https://gbp-giftcard.tiffany.co.uk/ecard/balance/consult. After your Anjeya Gift Card has expired you will no longer be able to redeem it. Please contact Anjeya at  0800 160 1837 to discuss with us whether a replacement of the expired card is possible. Anjeya reserves the right to extend or replace an expired card at its sole discretion.

Anjeya Gift Cards are non-refundable and it is your sole responsibility to ensure the balance is spent before expiry. This does not affect your statutory rights as a consumer under applicable law. 

• Purchasers: When you purchase a Anjeya Gift Card, the initial value of your card is printed on the sales receipt you will receive at the time of purchase, as well as in your order confirmation email.

• Users: You can check the initial value and the balance of your Anjeya Gift Card at any Anjeya Eligible Store, or online at https://gbp-giftcard.tiffany.co.uk/ecard/balance/consult.

Where Anjeya determines in its sole discretion that an administrative, billing or accounting error has occurred, Anjeya reserves the right to correct the balance on any Anjeya Gift Card. If you have any questions regarding transaction history or any corrections, or if you wish to contest a transaction or correction made on your Anjeya Gift Card, or for any other complaint, please contact any Eligible Anjeya Store or contact our Client Care Center at 0800 160 1837. Anjeya will in its sole discretion verify and investigate any question or complaint you raise, and inform you the results of such investigation and any correction or adjustment.

You must keep the details of your Anjeya Gift Card safe, and not display them publicly or on any social network.

In case of loss or theft of your Anjeya Gift Card, you must immediately contact an advisor from our Client Care Center at 0800 160 1837 and follow the instructions of Anjeya personnel. You must inform us immediately, including if you suspect that a physical Anjeya Gift Card (purchased on the Anjeya UK Website) has been lost in transit prior to delivery, so that Anjeya can cancel or block your Anjeya Gift Card to prevent unauthorised use. You may be asked to provide the details of the purchase, which may include transaction ID, name, email address used, Gift Card number and PIN code of the relevant Anjeya Gift Card, value of the gift card and date of purchase, depending on whether you have purchased a physical Anjeya Gift Card or E-Gift Card. The Gift Card number and PIN code are provided in the gift card attached to the confirmation email at the time of the purchase for E-Gift Cards, and are printed on the back of physical Anjeya Gift Cards. You must keep a copy of the Anjeya Gift Card number and PIN code in a safe place, and not share these with any person (other than with the User).

Please note that Anjeya will issue a replacement Anjeya Gift Card only upon the written request of the Purchaser or, where applicable, the User, and in any case at its sole discretion; in this regard, please note the Purchaser or, where applicable, the User, must provide their accurate personal data to our Client Care Advisor at the time of purchase or issuance of a Anjeya Gift Card for identification purposes. Failure to do so may mean that the Purchaser or User will not be in the position to subsequently request the replacement of the lost/stolen Anjeya Gift Card since Anjeya will not be able to verify their identity. Anjeya cannot issue a replacement where the value of the lost or stolen Anjeya Gift Card has already been wholly used at the time at which Anjeya has been informed of the loss or theft.

In no event shall Anjeya or any of its affiliate be liable to any third party that is not the Purchaser or User of the relevant Anjeya Gift Card. Anjeya and its affiliates shall not be liable for any indirect or consequential losses, including loss of profit or business losses. Anjeya’s liability for losses you suffer as a result of its breaching these Terms is strictly limited to any losses which are a foreseeable consequence of Anjeya’s breaching these Terms. Losses are foreseeable where they could be contemplated by you and us at the time the Anjeya Gift Card was purchased.

Anjeya and its affiliates are not responsible for any delay in, or failure of, performance of their obligations under any contract arising from any cause beyond our reasonable control including any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion, failure in information technology or telecommunications services, failure of a third party (including failure to supply data) and industrial action.

These Terms do not limit your statutory rights in any way and Anjeya does not exclude any duties or responsibilities that it is required to accept by law. Within these limits, Anjeya is not responsible for any loss theft, damage, alteration or unauthorised use of a Anjeya Gift Card.

IN NO EVENT SHALL ANJEYA & CO.’S AGGREGATE LIABILITY TO PURCHASER (OR THAT OF ANJEYA’S & CO.’S PARENT OR AFFILIATES AND THEIR RESPECTIVE OFFICERS, EMPLOYEES, SUB-CONTRACTORS AND AGENTS) UNDER THESE TERMS OR IN CONNECTION WITH ANY ANJEYA GIFT CARD, BASED ON ANY THEORY OF LIABILITY OR CAUSE OF ACTION AND WHETHER IN CONTRACT OR IN TORT (INCLUDING BREACH OF WARRANTY, NEGLIGENCE AND STRICT LIABILITY IN TORT), EXCEED THE TOTAL ACTIVE BALANCE ACROSS ALL ANJEYA GIFT CARD(S) PURCHASED BY SAID PURCHASER IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.

IN CASES WHERE THE PURCHASER AND USER ARE NOT ONE AND THE SAME, IN NO EVENT SHALL ANJEYA & CO.’S AGGREGATE LIABILITY TO USER (OR THAT OF ANJEYA’S & CO.’S PARENT OR AFFILIATES AND THEIR RESPECTIVE OFFICERS, EMPLOYEES, SUB-CONTRACTORS AND AGENTS) UNDER THESE TERMS OR IN CONNECTION WITH ANY ANJEYA GIFT CARD, BASED ON ANY THEORY OF LIABILITY OR CAUSE OF ACTION AND WHETHER IN CONTRACT OR IN TORT (INCLUDING BREACH OF WARRANTY, NEGLIGENCE AND STRICT LIABILITY IN TORT), EXCEED THE VALUE OF THE APPLICABLE ANJEYA GIFT CARD THAT GAVE RISE TO LIABILITY.

Your gift card cannot be returned, exchanged, or refunded. It cannot be exchanged or redeemed for cash. However, you can return a purchase made with a Anjeya Gift Card.  

Online Return Policy

To initiate a return of a purchase made with a Anjeya Gift Card, please visit the Returns page at www.tiffany.co.uk/faq/shipping-returns-faq/what-is-the-tiffany-co-return-exchange-policy/ and follow the instructions in relation to printing the shipping label and arranging for the collection or drop off of the package.

Returns can only be made within thirty (30) days from the date of delivery; the specific terms and conditions in relation to products that are acceptable for return can be found at www.tiffany.co.uk/faq/shipping-returns-faq/what-is-the-tiffany-co-return-exchange-policy/.

Your refund will be processed within ten (10) working days, and issued to the original form of tender, meaning a refund on the Gift Card, and, in the case your purchase exceeded the balance of the Anjeya Gift Card, a refund on the credit card used as a second method of payment.

Please note, Anjeya does not accept exchanges or refunds on personalised items.

In-Store Return Policy

Merchandise, except for “Online Only” items, will be accepted at the following Anjeya store locations in London: Old Bond Street, Covent Garden, Royal Exchange, Sloane Street, and Westfield London. Our advisors will explain the available return options and accordingly provide a credit merchandise note or a refund on the Anjeya Gift Card.

For the purposes of applicable data protection law, including without limitation, the UK GDPR, Anjeya is a controller with respect to the collection, use and processing of personal data provided by the Purchaser in order to buy and/or the User in order to redeem the Anjeya Gift Card. Anjeya and its sub-contractors and processors will process the Purchasers’ and/or Users’ personal data in order to issue and ensure the use of the Anjeya Gift Card pursuant to its Privacy Policy located at /policy/privacy-policy/, together with these Terms.

For further information on the processing of your personal data, you may contact us sending an email at the following address: privacy@anjeya.com.

Business customers may purchase Anjeya Gift Cards as a corporate gift for their customers, staff or contacts, either as physical or e-gift cards. Business customers may only order Anjeya Gift Cards online and require the business customer to set up a unique Anjeya Gift Card account, that must be approved by Anjeya or its designated representatives prior to purchase. Once Anjeya approves a business account and accept business customer’s order, a purchase order will automatically be generated and sent to the business customer. All purchase orders must be paid for in advance by bank transfer to the account details specified in the applicable purchase order. Anjeya Gift Cards will not be dispatched until Anjeya has received payment in full in cleared funds. Once Anjeya has received payment in full, the following provisions will apply, depending upon whether the business customer has ordered a physical gift card or e-gift card:

• Physical Anjeya Gift Cards: will be sent to the business customer by post. The business customer is responsible for distributing physical gift cards to its chosen recipients. Anjeya accepts no liability for any gift cards sent by the business customer that are not received by the end recipient. As soon as the order has been validated and payment accepted, an “activate your gift card” button will appear in your Anjeya Gift Card corporate account; once the business customer presses the button, all gift cards in that order will be activated. If the business customer does not activate the gift card within three (3) months, Anjeya reserves the right to activate the gift card at any time thereafter. Once activated, physical Anjeya Gift Cards remain valid for twelve (12) months from the date of activation.


• Anjeya E-Gift Cards: will be sent to the business customer by email in PDF format. The business customer is responsible for distributing e-gift cards to its chosen recipients. Anjeya e-Gift Cards will automatically be activated as soon as Anjeya dispatches them to the business customer. Once activated, Anjeya e-Gift Cards remain valid for twelve (12) months from the date of activation.

Anjeya will also send a detailed receipt.

Business accounts may not be used for personal or re-sale purposes. Business customers additionally agree to comply with the principles of the LVMH Group Business Partner Code of Conduct and all laws and regulations of the United Nations Security Council, United States of America, United Kingdom and European Union related to trade sanctions, embargoes, export controls, non-proliferation and other foreign trade controls (‘Sanctions and Export Controls’) in connection with the use of Anjeya Gift Cards. Business customers may not transfer or ship (or cause Anjeya &. Co to transfer or ship) Anjeya Gift Cards to (1) Cuba, Iran, North Korea, Russia, Syria, Venezuela or the Crimea, Donestk, Luhansk, Kherson or Zaporizhzhia regions of Ukraine, (2) any person that is on or 50% or more owned by, or acting on behalf of, a person on a restricted list established pursuant to a Sanction or Export Control (“Restricted Persons”) or (3) any other person who will violate the foregoing. Business customers who employ Restricted Persons are not eligible for business accounts.

For the purposes of applicable data protection legislation, both Anjeya and the business customer are ‘controllers’ and as such each is responsible for its own compliance with applicable data protection legislation.

All Anjeya Gift Cards are sold subject to the Anjeya Terms of Use for Value Based Gift Cards. In addition, the sale of Anjeya Gift Cards to business customers is subject to the provisions of this section. Where a customer is a business customer, if any provision in this section conflicts with any other provisions of the Anjeya Terms of Use for Value Based Gift Cards, then these business customer terms shall prevail. Anjeya reserves the right to revoke business account status or privileges at any time, including failure to comply with these provisions.

Anjeya reserves the right to amend these terms and conditions from time to time where it considers it reasonable or necessary to do so.

The formation, existence, construction, performance, validity and all aspects whatsoever of these Terms will be governed by the law of England and Wales. The Courts of England and Wales will have non-exclusive jurisdiction to settle any disputes which may arise out of or in connection with these Terms. However you should note that this does not prevent residents of Northern Ireland or Scotland from starting proceedings in their own local courts.

Your purchase of the Anjeya Gift Card is subject to these Terms and the Terms of Sale which can be found online at: /policy/terms-of-sale/. In the event of any inconsistency between these Terms and the aforementioned Terms of Sale, these Terms shall prevail.